Remcom Electromagnetic Simulation Support and Training
Remcom’s Technical Support positively impacts your productivity and investment, providing direct access to EM experts who are dedicated to your success.
Superior Support
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Get in touch with technical support.
Remcom’s Technical Support is a key component of the Remcom Difference. We strive to make a positive impact on your productivity and satisfaction by providing an extraordinary level of support and giving you direct access to our EM experts who are dedicated to your success.
Our gifted team nurtures your relationship with us by working alongside you, providing guidance every step of the way through your unique applications and EM challenges.
Remcom Support goes beyond the helpdesk to create a lasting partnership with your team:
Guidance for all EM challenges, from the simple to the technically complex
Cadence calls and meetings with our engineers
Custom script development
… and more (see Tier Options below)
Support Site and Knowledge Base
Explore our extensive support website for in-depth resources for XF and WaveFarer users (Wireless InSite coming soon!). The support site serves as a knowledge base where you can access everything from basic setup instructions to step-by-step tutorials and videos. Key features for every new release are also available as well as scripts.
Visit Support Site
For XFdtd and WaveFarer Users, we offer in-depth online resources.
Remcom Professional Support
One year of Remcom Professional Support (RPS) is included with each product you purchase. Maintaining your license ensures that you will always have access to technical support and that you receive free product upgrades!
Personal attention: speak directly with our engineers
Product upgrades included
Issue resolution, including escalation to higher management if necessary
Toll-free phone and email support availability
On-Site Training
Remcom training enables new users to get up and running quickly and easily, and experienced users to exploit the software more productively.
Our engineers can provide on-site training at your location, for teams of all sizes. Contact us for details!
